1.What is our wig/cap size?

Our Premium wigs come in 3 sizes: petite (4), standard (5) & large (6), each with an adjustable belt on the cap for fine adjustment and comfort. Please refer to our size chart.


2.What fiber/material is used?

We offer Japan/Korea imported synthetic fibers which are vibrant shades and exquisite luster for our standard and premium wigs. For afro wig, PP fibers are used.


3.How do I put on my wig?

Please see our WEAR GUIDE.


4.How do I style my wig?

You can use a brush or your fingers if it is a curly style. Your wig comes in a basic style but the looks you can achieve through styling are endless. For example, if you want extra volume or height, try teasing or back combing.


5.Can I use regular styling products on my wig?

Yes, use a moderate amount and style as desired.


6.How often do I wash my wig?

It largely depends on the individual – for example, do you wear it outdoors (dust, sweat etc) or indoors? In general, we recommend a wash after wearing it around 10 times.


7.How long will it take to receive my order?

Please see DELIVERY.


8.How do I exchange an item or request for a refund?



9.What should I do if I forgot My Password?



10.Can I cancel a pending order?

No. Currently, Flagwigs.com do not accept cancellation of any orders.


11.Why was my credit card declined?

A number of things can cause this to happen, such as an incorrect card number or expiry date. Please do input information again or try with another card if available.

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